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Shipping Policy

A legal disclaimer

Shipping Times & Delays

Most of our products are made to order and fulfilled by a third-party vendor (Printful); view their shipping information linked here, Printful. Estimated delivery times are provided for convenience and are not guaranteed. Actual delivery dates may vary due to factors beyond our control, including carrier delays, customs processing, and high seasonal demand.

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Shipping Policy - Other Fine Art Work

 

Once an order has shipped, you will receive a tracking number via email. Please note that shipping carriers may take 24–48 hours to update tracking information.

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Lost or Delayed Packages
While rare, lost or delayed packages can occur. If your order appears significantly delayed, please contact us so we can help investigate with the fulfillment provider.

 

Incorrect Shipping Information
Please double-check your shipping address before placing an order. We are not responsible for packages lost due to incorrect or incomplete address information.

 

Please allow up to 6 weeks from date of order for delivery and please provide a valid address and email address when you place your order, as you will receive a Shipping Confirmation email from the cpairt Shop with your tracking number as soon as your package is in transit.

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Please make sure you provide the correct Phone number on your order, if there are issues and we cannot reach you, your package will be returned and you will be responsible for the cost of re-shipment.


Claims for Damaged, Lost, or Incorrect orders

Please allow up to 4 weeks from date of order for delivery, and please provide a valid email address when you place your order, as you will receive a Shipping Confirmation email from the cpairt Shop with your tracking number as soon as your package is in transit.

Claims for incorrect or damaged shipments must be made within 10 business days of receipt. If your package is a gift intended for a later date, you must inspect the contents for damage or any missing items upon receipt. Claims for missing or incorrect items or damaged shipments must be made within 10 business days of receipt.

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If your package is a gift intended for a later date, you must inspect the contents for damage or any missing items upon receipt.

Depending on the case, we will ship the missing or replacement item, at no extra cost, to the original Ship To address on the order. If the items need to be sent to an alternate address, then the customer may be responsible for part of or all shipping fees. Please contact us via telephone, or submit a request.

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If you’d like to cancel an order, you must contact us via Email. 

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If you have received notification of shipment, but have not received your package, you must contact us within 10 business days of ship date.

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If you have not received notification of shipment, you must contact us within 20 business days of order placement.

Please note that if the original "ship to" address is insufficient or incorrect and returned to us, you will be responsible for the cost of re-shipping the item.

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